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Contact Us

Need some help with your order or got a burning question that you need answered pronto? Check out our FAQs to find the answers to our most frequently asked questions.

If you can't find an answer and wish to speak to a member of our Customer Service team, then get in contact with us through one of the following ways:

Email Us

customerservices@fatface.com

Please note email responses can take up to 3 working days, but we aim to get back to you as quickly as we can.

CUSTOMER SERVICES OPENING HOURS

Times are shown in UK GMT

Monday: 8.30am - 5pm
Tuesday: 8.30am - 5pm
Wednesday: 8.30am - 5pm
Thursday: 8.30am - 5pm
Friday: 8.30am - 5pm
Saturday: 9am - 5pm
Sunday: Closed

For our store opening hours, please click here.

Or send us a message using this form:

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